100% PASS QUIZ ITIL - ITIL-4-FOUNDATION - NEWEST PREMIUM ITIL 4 FOUNDATION EXAM EXAM

100% Pass Quiz ITIL - ITIL-4-Foundation - Newest Premium ITIL 4 Foundation Exam Exam

100% Pass Quiz ITIL - ITIL-4-Foundation - Newest Premium ITIL 4 Foundation Exam Exam

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ITIL 4 Foundation certification exam is globally recognized and is highly valued by employers. It demonstrates the candidate's knowledge and understanding of the ITIL framework and their ability to apply it in real-world scenarios. ITIL 4 Foundation Exam certification is an excellent way for IT professionals to improve their career prospects and demonstrate their commitment to ongoing professional development.

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ITIL 4 Foundation Exam Sample Questions (Q439-Q444):

NEW QUESTION # 439
Which BEST describes the purpose of the 'improve' value chain activity?

  • A. To organize a major improvement initiative into several smaller initiatives
  • B. To make new and improved services and features available for use
  • C. To continually improve all products and services across all value chain activities
  • D. To ensure a shared understanding of the vision and improvement direction for all products and services

Answer: C

Explanation:
"The purpose of the improve value chain activity is to ensure continual improvement of products, services, and practices across all value chain activities and the four dimensions of service management."
https://www.symphonysummit.com/products/defining-industry-terms-itsm-itil-itil4/#:~:text=Improve%20%E2%


NEW QUESTION # 440
Staff in an IT organization are very busy, mostly carrying out tasks that add little or no value to the organization or its customers.
Which guiding principle recommends that the unnecessary work should be eliminated?

  • A. Keep it simple and practical
  • B. Think and work holistically
  • C. Progress iteratively with feedback
  • D. Star: where you are

Answer: A

Explanation:
https://assyst.ifs.com/blog/the-7-guiding-principles-of-itil-4-0
Don't over-engineer solutions. Think about what you can do now.
Like focus on value, this principle is heavily focused on the prevention of waste. Waste correlates with complexity. Higher complexity means there are more opportunities for waste to creep into a system.
Focus on delivering the desired outcome, not building the most elegant and elaborate solution. Use the minimum number of steps to deliver that outcome, ensuring you are not over-processing (delivering quality above and beyond what is required).


NEW QUESTION # 441
Which statement about the 'four Ps' of service design is CORRECT?

  • A. Products refers to producers and metrics
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  • B. People refers to technology and tools
  • C. Partners refers to suppliers and vendors
  • D. Processes refers to skill and training

Answer: C


NEW QUESTION # 442
What are the types of asset management?

  • A. IT asset management and software asset management
  • B. Operational and technical management
  • C. Operational management and IT asset management
  • D. IT asset management and technical management

Answer: A


NEW QUESTION # 443
What is defined as any financially valuable component that can contribute to the delivery of a service?

  • A. IT asset
  • B. Product
  • C. Event
  • D. Configuration item

Answer: A


NEW QUESTION # 444
......

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